Returns and Exchanges Policy

Ice Cleats Experts Protecting Consumers and Businesses Since 2009
Credit Cards Accepted
  • Returned unused products for a full refund. Used products are not eligible for a refund.
  • Products being returned require an RA Number. Returns received without an RA Number will be refused.
    Please call 1-610-670-2549 to obtain your RA Number. Be sure to say that you ordered from
  • Size Exchanges: Tell me what size you purchased, your order number and what size you need. I'll generate RA Number to approve the exchange. I will release the replacement when the item with the wrong size is received.
  • Warranty Replacements or Defective Products: Deal directly with Winter Walking for replacement of defective products. Contact Winter Walking at:
  • Customer pays the freight on returns and size exchanges.

Send returns and size exchanges to:
1904 Redwood Avenue
Wyomissing, PA 19610

Find the Best Ice Cleats for People, Places, and Occupations

Find the Best Ice Cleats for Activities

Choose Ice Cleats Based on Convenience
  • Looking for the most reliable and effective Ice Cleats available;
  • Not using Ice Cleats in the city or for commuting; and
  • Lastly, not concerned about removing your Ice Cleats before going indoors; choose
Winter Walking HIGH-PRO Ice Cleats$ 39.95/pr.
Winter Walking HIGH-PRO Ice Cleats JD6625
  • Looking for ultra-convenient Ice Cleats you can safely wear on most indoor floors and while driving;
  • Using Ice Cleats in the city or for commuting; and
  • Lastly, unable or unwilling to remove your Ice Cleats before going indoors; choose
Winter Walking LOW-PRO Ice Cleats$ 39.95/pr.
Winter Walking LOW-PRO Ice Cleats JD6625
  • Looking for reliable, lower-cost Lite-Duty Ice Cleats for occasional use;
  • Not using Ice Cleats in the city or for commuting; and
  • Lastly, not concerned about removing your Ice Cleats before going indoors; choose

Choose the Best Ice Cleats for Users with Physical Problems

Choose the Best Ice Cleats for Your Lifestyle

Select Ice Cleats Best for Your Occupation

Ice Cleats and Shoe Attachment Volume Discounts

Your discounts are
  • automatically calculated when you add Ice Cleats or Shoe Traction Devices to your cart;
  • calculated based upon the total number of pairs of Ice Cleats and other Shoe Traction Devices you order; and
  • not calculated on accessories like Ankle Straps or Replacement Spikes. 
Here's how the Volume Discount shows in your cart. This example shows a 10% discount. Your actual discount will depend upon my current discount policy and the quantity purchased.
Ice Cleats Volume Discounts

Ice Cleats Free Shipping

Free Fast USPS Priority Shipping* to Anywhere in The United States
  • Orders $39 or More
  • 2 to 3 Day Delivery
  • No Memberships
  • Small Orders under 1 lb. may ship USPS 1st Class Mail.
  • Free Shipping does not include USPS EXPRESS, UPS or International.
Here's how to get FREE SHIPPING.
Place your Ice Cleats in the CartIce Cleats FREE SHIPPING
1. Enter your Zip CodeIce Cleats FREE SHIPPING 1
3. Click th Drop-DownIce Cleats FREE SHIPPING 3

Winter Walking Ice Cleats Low Price Guaranty

No one is more dedicated to helping you find the best Ice Cleats and keeping you safe. I work very hard to bring you the most informative online store that's fast, easy-to-use, and mobile friendly. I don't want to lose a single sale based upon price alone.

Therefore, if you find a lower DELIVERED PRICE from a legitimate online store (not auction sites) selling authentic, new Winter Walking Ice Cleats, I'll match or better that price.

What Free Ice Cleats Size Exchanges Means

No store works harder than we do to get Ice Cleats Sizing right on the first try. If you measure your footwear as I advise you to do in my Sizing Tips, Size Exchanges are rare. However, when Size Exchanges are necessary

  • We do not charge you additional freight to send out the correct size(s).
  • The customer is responsible for the freight to return the incorrect size(s).
  • Lastly, we immediately send out the correct size(s) so you're protected as soon as possible. 
This policy is consistent with and exceeds competing stores Free Exchanges policies. If you have questions, please call me at 610-670-2549.

The last thing I want is for you to be disappointed in your purchase or feel that I mislead you or treated you unfairly. So, in the unlikely event you're not totally satisfied with your Ice Cleats or Shoe Traction Devices purchased from me, I'll refund your money and pay for the return freight. Call me at 610-670-2549.

My satisfaction guarantee is unconditional. However, I'll ask you why you're not satisfied because I want to know if

  • there's a problem with a product I'm selling; and if
  • I can improve the description and presentation to avoid future misunderstandings and problems.

You Won't Find a Better, Safer Place to Buy Ice Cleats!

Here's why buying Ice Cleats from us gives you peace of mind...
  • Family-Owned and Run
    When you buy from us, you're supporting a small, independent, U. S.-owned and based, family-owned, personally-run, customer-focused, entrepreneurial, and professional business as opposed to a large impersonal conglomerate.
    • No Sales Gimmicks including no fake sales, and no inflated retail prices with overstated discounts.
    • No Unsolicited Emails or Pop-Up Ads so you can surf the Internet without being harassed by our Ice Cleats ads.
  • Informed, Useful Content and Personalized, Expert Advice You Can Trust
    • We're Ice Cleats and Shoe Traction Device experts. Don't guess about which Ice Cleats or shoe attachments are best for you. The advise you need is a phone call away at 610-670-2549.
    • Help is available when you need it between 7:00 AM and 11:00 PM EST.
  • Volume Discounts (Request a Quote)
  • Fast PayPal Express Checkout or Call Us Toll Free at 610-670-2549 to Place Your Order by Phone
  • Same-Day Order Processing
  • Unmatched After-the-Sale Customer Service and Support
  • Authorized Yaktrax and Winter Walking Ice Cleats Dealer
    We sell new, authentic Yaktrax and Winter Walking Ice Cleats and Shoe Traction Attachments purchased directly from Implus and Winter Walking.
  • We Stock What We Sell
    If we need to bring in additional stock we can usually get it within 24 hrs.
  • Immediate Size Exchanges
    We don't wait until the incorrect size is returned before sending out the correct size. That's important because the sooner you're wearing Ice Cleats or Shoe Traction Devices, the safer you are.
  • Risk Free, No-Hassle, Full Cash Back Satisfaction Guarantee
  • There's No Safer Place For You to Shop Online
    No one works harder to protect your privacy because our entire website is secure, not just our cart. We use SiteLock, one of the highest-rated professional firewalls that also scans every line of code daily to detect malware.